One thread per customer
No more channel hopping or lost context during handoffs.
Feature
Shared inbox built for revenue and support teams
DarePhone turns scattered channels into one team inbox so everyone sees the same customer history and next action.
Key value
Why teams switch to a shared inbox
Clear ownership
Assign each conversation so response accountability is obvious.
Internal collaboration
Use notes and handoffs without exposing internal chatter to customers.
Searchable history
Find past decisions and commitments instantly.
Faster first replies
Route high-priority messages to the right teammate quickly.
Consistent service quality
Use shared workflows instead of personal inbox habits.
Typical rollout
- Move inbound channels into a shared queue.
- Define routing and ownership rules by team.
- Add quality playbooks for replies and escalation.
Need a rollout plan for this workflow?
Share your use case and we will map channels, ownership, and follow-up logic.